FAQ — LandSpace Architecture | Digital Design Assets for Architects
Frequently Asked Questions
Everything you need to know about LandSpace Architecture — our design assets, licensing, downloads, courses, and AI prompt guides for landscape architects, urban designers, and architecture students.
Orders & downloads
How do I download my files after purchase?
Immediately after checkout you'll receive a confirmation email with download links for every file in your order. The same links are also available in your customer account under Order history → View order. Most assets download as a single ZIP — extract it to access the individual files.
Are download links permanent?
Yes. Once you've purchased an asset, you have lifetime access to download it again from your account. If you can't find a link, email info@landscapearchitecture.store with your order number and we'll resend it.
Do I need to create an account to buy?
No — you can check out as a guest. But creating an account is recommended because it gives you one-click access to re-download files later and lets you see your full order history.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover, Diners Club, Maestro, Union Pay), Apple Pay, Google Pay, Shop Pay, PayPal, iDEAL, and Bancontact. Prices are shown in your local currency and converted automatically based on your region.
I didn't receive my order confirmation. What do I do?
Check your spam or promotions folder first — order confirmations occasionally end up there. If it's still missing after 10 minutes, email info@landscapearchitecture.store with the email address you used at checkout and we'll resend everything.
Products & software compatibility
What software do I need to use your assets?
It depends on the file format. Each product page lists the required software, but as a general guide:
- .PSD / .ABR — Adobe Photoshop (CC or newer)
- .AI / .EPS — Adobe Illustrator (CC or newer)
- .brushset — Procreate on iPad
- .SKP — SketchUp (2020 or newer)
- .PPT / .PPTX — Microsoft PowerPoint or Keynote
- .DWG — AutoCAD or any DWG-compatible CAD software
- .PNG / .JPG — any image editor or layout tool
Do your Photoshop brushes work on Mac and Windows?
Yes — all our .ABR brush files are platform-agnostic and work identically in Photoshop on macOS and Windows.
Will the Procreate brushes work on the iPad mini or older iPads?
Yes, as long as your iPad runs Procreate 5 or later. The brushes were designed for use with Apple Pencil but will also work with finger input or third-party styluses.
What's the resolution of the cutout PNGs and watercolor brushes?
All cutout PNGs are delivered at high resolution (typically 2000–4000 px on the long edge) with transparent backgrounds, suitable for print and large-format presentation. Brush sets are saved at 2500 px so they remain crisp when used at full page scale.
Can I edit the colors and shapes of the assets?
Yes. Vector files (.AI, .EPS) are fully editable — change colors, scale infinitely, modify shapes. PSD files come with layered components so you can recolor, mask, and adjust individually. PNG cutouts can be tinted with adjustment layers in Photoshop.
Licensing & commercial use
Can I use your assets in client projects?
Yes. Our standard license allows use in unlimited personal and commercial projects, including paid client work, design competitions, portfolios, school assignments, and printed publications. Full terms are on our License page.
Can I use the assets in projects I sell or distribute?
You can use our assets within a final deliverable that you sell (e.g. a landscape plan, a rendering, a competition board, a published book). You cannot redistribute the raw asset files themselves, resell them, sublicense them, or include them in a competing template or asset pack. When in doubt, email us.
Do I need to credit LandSpace Architecture?
Credit is appreciated but not required for most uses. A tag on Instagram (@landspace.arch) or a mention in your project credits helps us out a lot.
Can my whole team or studio use one license?
Our standard license covers a single user. For team or studio-wide use, please contact us at info@landscapearchitecture.store — we offer extended licenses for studios and educational institutions.
The Bundle & pricing
What's included in the All-in-ONE Bundle?
The bundle includes every paid digital asset currently on the store — brushes, vectors, PSDs, cutouts, CAD blocks, PowerPoint templates, the Midjourney guide, and the Nano Banana AI Prompt Guide. Browse the full bundle contents here.
Do bundle buyers get future updates?
Yes — bundle customers receive free updates and access to new products added to the bundle for one year from the date of purchase, at no extra cost.
Why is the bundle so much cheaper than buying individually?
Our goal is to make a full professional toolkit affordable for working architects and students. The bundle is priced at roughly 75% off the cumulative price of buying every product separately — it's the most economical way to access the full library.
Do prices include tax?
Prices shown are in your local currency. Tax (VAT, GST, sales tax) is calculated at checkout based on your billing address and the laws of your country or region.
Courses, AI guides & my book
How do I access a course or the Nano Banana Prompt Guide after purchase?
For courses and prompt guidebooks, you'll receive an access link by email and in your account immediately after purchase. Full step-by-step instructions are on our access guide page.
What's covered in the Nano Banana AI Prompt Guide?
The guide is a [229]+ page reference covering Google's Nano Banana AI model (built on Gemini) for architecture, landscape, urban, and interior design. It includes [400]+ tested prompts organized by view type (aerial, axonometric, street-level, perspective), material and lighting language, and style references — plus a workflow chapter on combining Nano Banana with traditional render tools.
Are your courses self-paced?
Yes — every course is on-demand video with downloadable resource files. You can start whenever you like, watch at your own pace, and revisit lessons indefinitely.
Do you offer student discounts?
Email us at info@landscapearchitecture.store from your university email address and we'll send you a student code. The bundle is already heavily discounted and is the most affordable way for students to access the full library.
Refunds & support
What's your refund policy?
Because all our products are digital and delivered immediately upon purchase, we generally do not offer refunds. However, if a file is corrupted, fails to download, or is materially different from its description, contact us within 14 days and we'll either replace the file or issue a refund. Full terms are in our Refund Policy.
The file won't open or seems corrupted. Help?
First, try re-downloading from your account — most issues are caused by an interrupted download. If the issue persists, email info@landscapearchitecture.store with your order number, the file name, and a screenshot of the error. We respond within one business day.
How can I contact you?
Email info@landscapearchitecture.store for all support, licensing, and partnership inquiries. We typically respond within one business day (Monday–Friday). You can also DM us on Instagram, YouTube, or TikTok.
About LandSpace Architecture
Who is behind LandSpace Architecture?
LandSpace Architecture was founded by [FOUNDER NAME], a landscape architect and educator based in [CITY, COUNTRY]. The store grew out of a personal asset library built over [NUMBER] years of professional practice and teaching. Read the full story on our About page.
Who are your products for?
Our customers are landscape architects, urban designers, architects, interior designers, and architecture students — anyone who needs to communicate spatial ideas through plans, sections, renderings, and presentations. Many of our customers are studios producing client deliverables; many others are students preparing portfolios and competition boards.
How often do you release new products?
We add new brushes, vectors, templates, and AI guides regularly — typically [2–4] new releases per month. Subscribe to our email list (bottom of any page) or follow us on social to be notified, and bundle customers get the new releases at no extra cost during their update window.